Hardware with a human touch.

Privacy policy

1. Introduction

This privacy policy describes in plain language how M S ANIL HARDWARE may collect, use and safeguard limited personal information when you contact the store or use this website.

2. Information we may collect

• Basic contact details such as your name, phone number, email address and postal address when you share them for enquiries or orders.
• Project-related information you choose to describe, such as type of work, approximate quantities and timelines.
• Technical data such as IP address and basic browser details collected by standard web hosting logs.

3. How this information may be used

• To respond to your questions, provide quotations and coordinate orders or deliveries.
• To improve product availability, store operations and communication based on aggregate patterns.
• To meet legal, accounting or regulatory requirements where applicable.

4. Sharing of information

• Information is not sold or rented to third parties.
• Limited sharing may occur with service providers such as logistics partners or IT vendors strictly for order fulfilment or website operations.
• Information may be disclosed if required by law, court order or competent authority.

5. Data retention & security

• Information is retained only for as long as reasonably necessary for the purposes described above.
• Reasonable physical, technical and administrative safeguards are used to reduce the risk of unauthorised access, alteration or misuse.

6. Your choices

• You may request to update or correct your contact information shared with the store.
• You may ask that the store stops using your contact details for follow-up communication that is not required for ongoing orders.

7. Contact for privacy questions

For any privacy-related questions or requests, you can contact M S ANIL HARDWARE at contact@msanilhardware.shop or by calling +91 93047 91521.

Terms & conditions

1. Store and website use

By visiting the store, contacting the team or browsing this website, you agree to follow these basic terms designed to keep interactions clear and respectful.

2. Product information & pricing

• Product descriptions, images and availability are indicative and may change without prior notice.
• Final prices, discounts and taxes are confirmed at the counter or on the official bill at the time of purchase.
• Any quotations shared over phone or email are generally time-bound and may be revised if market conditions change.

3. Orders, billing & payment

• Orders are confirmed only after mutual agreement on items, quantities and commercial terms.
• Payment methods, including cash and digital options, are communicated at the store counter.
• Invoices and bills should be preserved by customers for reference, warranty and accounting purposes.

4. Returns, replacement & warranties

• Return or replacement, where offered, is subject to store-specific conditions, time limits and physical condition of items.
• Manufacturer warranties, where applicable, are governed by the respective brand’s terms.
• Customers are encouraged to inspect items for correctness and damage at the time of delivery or pickup.

5. Technical advice and limitations

• Guidance from the store team is practical and experience-based, and does not replace professional engineering, architectural or licensed trade advice.
• Customers remain responsible for final decisions on design, safety and compliance with laws or building codes.

6. Website content & intellectual property

• Text, layout and visual design of this site are intended to represent the identity of M S ANIL HARDWARE.
• Illustrative images may use licensed or free-to-use artwork to visually represent a hardware-store environment.

7. Changes to these terms

These terms may be revised from time to time. Updated terms become effective from the date they are published on this website.

8. Contact for terms-related queries

For questions about these terms or specific store conditions, please contact the store at +91 93047 91521 or write to contact@msanilhardware.shop.